Returns & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must:

• Be unused, unworn, and in the same condition that you received it.

• Be returned with all original packaging, accessories, manuals, and tags (if applicable).

• Include your receipt or proof of purchase.

Products that have been used, installed, assembled, modified, or show signs of wear are not eligible for return. Returns of used products will not be accepted and may be returned to the customer at their expense.

Starting a Return

To start a return, please contact us at support@atlasforgegear.com.

If your return is approved, we'll provide return instructions and, if applicable, a return shipping label. Items sent back without first requesting a return authorization will not be accepted.

If you have any questions regarding a return, please contact us at support@atlasforgegear.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

The following items are not eligible for return:

• Used, installed, assembled, or modified products

• Sale or clearance items

• Gift cards

Exchanges

The quickest way to exchange an item is to return the eligible unused item following our return process. Once your return is approved, you may place a new order for the item you would like instead.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

To qualify, the item must be in its original, unused condition with all original packaging, tags (if applicable), and proof of purchase.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@atlasforgegear.com.